This news post serves to inform you of an important issue recently identified with Radium Thane Belts.
Extensive testing and customer feedback has uncovered a new failure mode in the Thane belts that poses dangerous consequences. This issue has been observed predominantly in systems with poor mount alignment and excessive rubbing, which are especially prone to this problem.
For your safety, it is requested that you stop using the Thane belts immediately. Understanding the inconvenience this may cause, assistance is available to arrange a refund for Thane Belt purchases prior to 16 July 2024. Affected customers should contact Radium via email.
A sincere apology is extended to all customers who have purchased the Thane belts. Despite rigorous testing processes, some issues only become apparent when products are used on a larger scale across a variety of boards.
Our aim is to provide innovative solutions that push the boundaries of electric skateboarding, with customer safety always being the top priority. Your understanding and cooperation in this matter are greatly appreciated.
Thank you for your continued support.
The Radium Team.
