Radium Warranty Policy

We proudly stand behind the quality of all our products. All Radium Performance, products including the Mach One electric skateboard, parts, accessories, and merchandise, are covered under the following warranty terms:

Mach One Electric Skateboard
Covered for 12 months from the date of purchase. Warranty covers manufacturing defects in materials and workmanship. Excludes normal wear and tear, misuse, modifications, and damage caused by accidents.

Parts & Accessories
Covered for 12 months from the date of purchase. Warranty covers defects in materials and workmanship. Excludes normal wear, improper installation, and misuse.

Merchandise
Covered for 30 days from the date of purchase.
Warranty covers defects in materials and workmanship.
Excludes normal wear and tear, improper care, and damage from accidents.


Warranty Claims Process

To file a claim, please contact us with your proof of purchase and a description of the issue. We will assess the claim and, if approved, offer repair, replacement, or refund at our discretion.

Exclusions

This warranty does not cover damage caused by improper use, unauthorised repairs or modifications, or products purchased from unauthorised retailers.